StandardWhite Label + REST API
Free
included with either product
QC start: 48–96hDelivery: 48–96hFirst response: 48–96h
- Premium Help Centre
- Standard processing and support queue
- White Label: centred login page
- Use your own EAN/UPC and ISRC codes
Service levels
Choose the speed behind your product.
White Label / REST APIWhat the product provides.
SLAHow quickly we process, deliver and respond.
Standard SLA is free.
Every partner activates a plan for service tracking. Paid tiers are optional and work with both models; some product features remain White Label-only.
Business LiteWhite Label + REST API
€0.10
per month + new-track usage
QC start: 48–72hDelivery: 48–72hFirst response: 48–96h
- Premium Help Centre
- Priority processing queue
- White Label: automatic EAN/UPC and ISRC
- White Label: centred login page and logo
BusinessWhite Label + REST API
€29
per month + new-track usage
QC start: 24–48hDelivery: 24–48hFirst response: 24–48h
- Premium Help Centre and priority processing
- WhatsApp support: 24–48h
- White Label: automatic EAN/UPC and ISRC
- White Label: centred, left or right login with logo
- White Label: subscription-selling connection
GoldWhite Label + REST API
€49
per month + new-track usage
QC start: 0–24hDelivery: 0–24hFirst response: 0–24h
- Premium Help Centre and highest-priority processing
- WhatsApp support: 0–24h
- White Label: automatic EAN/UPC and ISRC
- White Label: centred, left or right login with logo
- White Label: up to 10 employee accounts with three roles
- White Label: social login, sub-user invoicing and subscription selling
How track units are charged
€0.10 per new song. Charged once. Never again.
A song counts as one unit only in the calendar month when that track is newly created in the platform. Keeping it in your catalogue does not create another usage charge in the next month—or in any later month.
The track is uploaded and created during August.
It counts as one August unit in the first 500-track band.
That existing song is not charged again in September or later.
August100 new songs × €0.10 = €10 usage
→September0 new songs = €0 usage for those 100 songs
Important: this rule concerns the per-track usage charge. The recurring base price of the selected paid SLA plan still applies. At higher monthly volumes, progressive rates reduce the price per additional new track.
Complete monthly price matrix
Base subscription plus progressive new-track bands.
Track rates are progressive: each rate applies only to the tracks inside that band. The counter resets every month.
Plan
Base
1–500
501–1,000
1,001–1,500
1,501–2,000
2,001+
Standard
€0
No usage charge
No usage charge
No usage charge
No usage charge
No usage charge
Business Lite
€0.10 / month
€0.10
€0.09
€0.08
€0.07
Contact us above 2,000
Business
€29 / month
€0.10
€0.09
€0.08
€0.07
Contact us above 2,000
Gold
€49 / month
€0.10
€0.09
€0.08
€0.07
€0.07 + load rule
Interactive price calculator
Calculate your monthly SLA track charge.
Enter only songs newly created during that month. Existing catalogue tracks are never counted again.
Estimated monthly SLA charge€0.00
Standard base €0.00 + published new-track usage.
Monthly base€0.00
This is the selected plan’s base plus charges for newly created tracks in this month only.
Gold load rule: Gold remains €0.07 per new track beyond 2,000. If more than 2,500 tracks are created in one month, the published €449 extreme-content-load fee is added for that month.
Complete SLA feature matrix
Every service and entitlement, plan by plan.
Service benefits apply to White Label and REST API where stated. Branding, codes and team-management features marked White Label only do not apply to REST API-only customers.
Feature
Applies to
Standard
Business Lite
Business
Gold
Quality-control start
White Label + REST API
48–96h
48–72h
24–48h
0–24h
Delivery after approval
White Label + REST API
48–96h
48–72h
24–48h
0–24h
Premium Help Centre
White Label + REST API
Included
Included
Included
Included
First support response
White Label + REST API
48–96h
48–96h
24–48h
0–24h
WhatsApp support
White Label + REST API
—
—
24–48h
0–24h
Priority queueing and service stability
White Label + REST API
Standard
Included
Included
Included
EAN/UPC
White Label only
Use your own
Automatic
Automatic
Automatic
ISRC
White Label only
Use your own
Automatic
Automatic
Automatic
Centred login page
White Label only
Included
Included
Included
Included
Logo on login page
White Label only
—
Included
Included
Included
Left or right login layout
White Label only
—
—
Included
Included
Employee accounts
White Label only
—
—
—
Up to 10
Employee permission levels
White Label only
—
—
—
Full / Manager / Content Only
Social sign-up and login
White Label only
—
—
—
Eligible
Sub-user invoicing
White Label only
—
—
—
Included
Subscription-selling connection
White Label only
—
—
Included
Included
REST API partners always provide their own EAN/UPC and ISRC codes, irrespective of SLA tier.
Eligible login layouts, branding and team-management tools are normally activated within 1–3 business days.
Full Access includes financial permissions; Manager excludes financial access; Content Only manages releases and metadata.
Monthly track usage
Only new tracks count.
1–500€0.10 each501–1,000€0.09 each1,001–1,500€0.08 eachNext 500€0.07 each
Gold continues at €0.07 per new track. Creating more than 2,500 tracks in one month adds the published €449 extreme-content-load fee.
The usage counter resets monthly. Previously created tracks are not charged again.